Remember the hardest problem for us to solve is the one that we do not know about If you are not happy let us know! We want you to be happy with your purchase. We include all sizes where appropriate, please check them carefully. If in doubt please email us at Angies-Glassworks@manx.net and we will be happy to help. Or you could telephone us on (+44) 7624 487443 You must inform us of any problems in your purchase within 48 hours of receipt. If any item is returned it must be in the same condition as you received it including tags or packing where appropriate.You must pay all postage and retain proof of posting Please have a look in our shop to see if there is anything else that you want or may need. Items are posted first class International Enquiries We welcome interest from buyers who live outside the UK. Please contact us detailing the item/s that you are interested in then we can let you know the cost of delivery to the country you would like it to be posted to. We try to ensure that we post orders between 1-2 working days after we receive payment. During busier periods orders may take slightly longer to dispatch, although this may be rare and we will try to notify you if any delays may occur. If you need an order quite urgently then please contact us to let us know and we will try and ensure that you receive your order as soon as possible. We are not liable for any items that get lost in the post unless the postal insurance offered is paid for. We will send you an email when your order is dispatched to let you know that you will receive it soon and provide you with a tracking number. Invoices If for any reason your total postage costs come to more than the total should be, or if you need items adding together, please ask for an invoice from us.